CrownSlots Cookie Policy

At CrownSlots, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at https://crownslots.com, what choices you have regarding their use, and how they help us deliver a better experience when you visit our platform. By continuing to use our site, you agree to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — your computer, tablet, or mobile phone — when you visit a website. Here at CrownSlots, we use cookies to recognise your device, remember your preferences, and gather information about how you interact with our platform. Cookies do not contain personal information such as your name or payment details on their own, but they may be linked to information we hold about you in our systems.

In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage objects. Throughout this policy, we refer to all of these collectively as "cookies" for simplicity.

Why We Use Cookies

Our CrownSlots platform relies on cookies to function properly and to provide you with the best possible online casino experience. We use cookies for the following core purposes:

• To ensure the technical operation of our site, including keeping you securely logged in during your session
• To remember your preferences, such as language settings and display options
• To analyse how visitors interact with our platform so we can continuously improve our services
• To deliver relevant promotional content and personalised offers, including information about our crownslots bonus options and current promotions
• To detect and prevent fraudulent activity, protecting both you and us
• To comply with our regulatory obligations under our e-gaming licence No. 0000064 issued by the Tobique Gaming Commission

Types of Cookies We Use

Strictly Necessary Cookies

We rely on these cookies to operate the core functions of our website. Without them, services such as the CrownSlots login process, account registration, session management, and cashier functionality would not work correctly. These cookies cannot be disabled without affecting the basic operation of our site. They do not store any personally identifiable information beyond what is required to maintain your session.

Functional Cookies

We use functional cookies to remember choices you make when using our platform — for example, your preferred currency from our supported range (EUR, USD, CAD, AUD, NZD, NOK and crypto), your language selection, and whether you have accepted this policy. These cookies enhance your experience on the CrownSlots online casino and allow us to personalise your visit without requiring you to repeat your preferences every time.

Analytics and Performance Cookies

We use analytics cookies to understand how visitors use our website — which pages are most visited, how long users stay, and where they navigate to and from. This data helps us improve our platform for players accessing us from our key markets, including those using our crownslots casino australia service and visitors from Europe, Canada, and New Zealand. We may use third-party analytics providers such as Google Analytics for this purpose. The data collected is aggregated and anonymous where possible.

Marketing and Targeting Cookies

Our CrownSlots platform may use marketing cookies to show you relevant content and promotions — for example, information about our welcome bonus package, crownslots bonus code offers, and our Crown Route loyalty programme. These cookies track your browsing habits across our website to help us understand what interests you. We may share this data with trusted third-party advertising partners, though we never sell your personal information.

Third-Party Cookies

Some cookies on our site are placed by third-party service providers whose services we have integrated into our platform. These may include payment processors such as Visa, Mastercard, Skrill, Neteller, and cryptocurrency payment providers; game studios such as Pragmatic Play, Evolution, and NetEnt whose content appears in our lobby; and customer support tools that power our 24/7 live chat. We do not control these third-party cookies and recommend reviewing the privacy policies of those providers directly.

Cookies and Your CrownSlots Account

When you complete the crownslots casino login, we use session cookies to maintain the security of your account throughout your visit. These cookies expire when you close your browser or after a defined period of inactivity. We also use persistent cookies to streamline the login experience on future visits, if you choose to allow them. Please note that if you clear your cookies, you may be required to log in again and re-enter certain preferences.

If you are accessing the casino crownslots platform from Australia or New Zealand, functional and analytics cookies may capture region-specific data to help us serve you better — for example, displaying AUD or NZD as your default currency.

Cookie Consent and Your Choices

When you first visit our website, we present you with a cookie consent banner that allows you to accept or customise your cookie preferences. Strictly necessary cookies are always active, as they are essential for the site to function. For all other categories, you have the right to opt in or out at any time.

You can manage your cookie preferences through the following methods:

• Our cookie settings tool — accessible via the consent banner or the privacy settings link in our site footer
• Your browser settings — most modern browsers allow you to view, block, and delete cookies; please refer to your browser's help documentation for instructions
• Third-party opt-out tools — for analytics cookies, you may use tools such as the Google Analytics opt-out browser add-on

Please be aware that disabling certain cookies may affect your ability to use specific features of our online casino crownslots australia and global platform, including the CrownSlots login functionality and payment processing tools.

Cookie Retention Periods

We retain cookies only for as long as necessary to fulfil the purpose for which they were set. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period — typically between 30 days and 24 months — depending on their purpose. Marketing cookies are generally set for shorter periods, while analytics cookies may persist for up to 24 months. You can delete cookies from your device at any time via your browser settings.

Cookies and Data Protection

We are committed to processing cookie-related data in compliance with applicable data protection law. Our privacy practices are aligned with both the EU General Data Protection Regulation (GDPR) and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), reflecting the markets we serve. The data we collect through cookies may be processed by Metlait SRL, registered in Costa Rica (company registration number 3-102-911867), as the operator of crown slots casino.

Where cookies collect data that constitutes personal data under applicable law, we process it on one of the following lawful bases: your consent (where required), our legitimate interest in operating and improving a secure and functional platform, or compliance with legal obligations.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make significant changes, we will notify you via a notice on our website or through your registered account. We encourage you to review this page periodically to stay informed about how we use cookies. Continued use of the crownslots.com website after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookie Policy or about how we handle your data at CrownSlots, please do not hesitate to get in touch with our support team. We are available 24/7 via live chat on our website, or you can reach us by email at support@crownslots.com. We aim to respond to all enquiries promptly and to resolve any concerns you may have about your privacy and data rights.